Privacy Policy
Last updated: 2026-03-28
Introduction
Grove Spark Electrical Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us for a quote, schedule an appointment, or communicate with us. This information may include your name, phone number, email address, and property address.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
How We Use Your Information
We use the information we collect to provide and maintain our electrical services, respond to your enquiries and service requests, communicate with you about appointments and service updates, improve our website and services, and comply with legal obligations.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services, comply with the law, or protect our rights. We may share information with trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of our website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the details provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Grove Spark Electrical Services
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: www.grovespark.com.au