Privacy Policy

Last updated: 2026-03-28

Introduction

Grove Spark ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services in Chatswood and the North Shore area.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us for a quote, schedule a service, or communicate with us. This information may include your name, phone number, email address, property address, and details about the electrical work you require.

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to provide and maintain our electrical services, respond to your enquiries and service requests, communicate with you about appointments and service updates, improve our website and services, and comply with legal obligations under Australian law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps, social media platforms, and other external resources. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the details provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Grove Spark
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: www.grovespark.com.au